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Returns & Exchanges
At OLIPOP, we want you to love every sip, but since our products are perishable food items, we cannot accept physical returns. If you are unsatisfied with your order, please reach out to us within 30 days of purchase for a refund or replacement.
Return Process
- 1.Review Our Policy
Ensure your request is made within 30 days of delivery and pertains to quality issues, shipping damage, or incorrect items.
- 2.Contact Support
Email our customer experience team at [email protected] with your order number and a brief description of the issue.
- 3.Provide Verification
Attach a photo of the product and the packaging if you received damaged goods so we can improve our shipping process.
- 4.Receive Resolution
Once approved, we will process a replacement shipment or issue a full refund to your original payment method within 5-7 business days.